Skip to Main Content

Course Overview

Radical shifts are happening. Many teams are disillusioned with the promise of “Agile” to transform their ways of working. Hybrid working has magnified the problem as psychological safety and effective team dynamics are even harder to facilitate online.

It’s not that good processes and tools aren’t necessary – they certainly are. But how we coach, mentor and teach teams to collaborate effectively both in-person and online makes a vastly greater impact than simply following frameworks and tools.

Who is this course intended for?

This course is for anybody who wants to dive deeply into the DNA of what makes teams highly effective and how to transform a team from stuckness to agility and flow.

This course is intended for you if:

  • You’re a Scrum Master or Agile Coach who wants to go beyond processes and tools
  • You’re a team coach, facilitator, team lead or manager who has a curiosity about agile approaches to building self organising teams
  • You want to dive deeply into the principles and meta processes of what actually makes teams work
  • You have a curiosity or interest in the deeper systemic forces driving team behaviour and how to unleash the tremendous power of a team

This course is NOT intended for you if:

  • You don’t want to be safely stretched or challenged
  • You expect the majority of the programme to be about Scrum “because team agility = Scrum and Scrum = team agility”
  • You’re fixed in your belief that you’re not contributing to the problem, ever
  • You believe that team coaching is all about playing gimmicky games that avoid real problems

Topics Covered

In this course you will..

  • practice holding spacelistening and inquiring with presence before mentoring transitions to new roles and new ways of working.
  • set the stage for a coaching relationship involving designing of coaching alliances and facilitating team agreements.
  • learn and practice approaches for teaching agile thinking based on the latest neuroscience of how people learn.
  • explore powerful ways to build trust and psychological safetycommunicate effectively, deal with conflict and build connection in the team.
  • discover the dynamics at play within groups and teams, build your observational skills and learn how to articulate your observations in service of the team.
  • look at how you show up as a team coach and facilitator and the effect that has on the team.
  • look at ways that you can guide the team to surface and approach organisational impediments that impact the team.

Some Practices You’ll Explore

  • How to break out of The Drama Triangle and how to move yourself and your team to The Winner’s Triangle
  • Team Canvases to create and revisit alliances and team agreements
  • Systemic Constellations to “see the invisible” dynamics at play in groups and teams
  • Perspective Mapping to surface and approach organisational forces outside of the team’s direct control
  • Non-Violent Communication and Clean Feedback for providing compassionate, honest, appreciative and improvement-oriented team feedback
  • Dialogue (with a capital “D”), the art of building shared meaning and interconnectedness in the team
  • PLUS proven methods for building trust and psychological safety, dealing with conflict and building connection in the team


Those who participate in the full course will be issued with the Team Agility Coaching certificate issued by Systemic Agility and the ICP-ACC certificate issued by ICAgile.

 Agile Team Coach (ICP-ACC) (Online, March 2021) image

Interested in this?

Check our schedule here or contact us for bespoke requirements.

Coaching and facilitation to transform teams and organisations

Book a call