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Systemic Agility Team Coach

Thank you to the very talented Colin Brett and Ryan Behrman for running an awesome Agile Coach course, certified by ICAgile, which attracted some very talented Scrum Masters, Agile Coaches and Agile practitioners from around the world.

Conrad Swinfield-Wells

Course Overview

The Agile Team Coach course is a highly interactive, experiential journey that will help you develop the attitudes and learn the skills of an effective Agile Team Coach. You will learn and practise coaching, mentoring, and teaching skills in the context of Agile ways of working. You will leave the course feeling empowered with skills, models, and styles of working with individuals and teams in order to help them continuously improve.

Topics Covered

The Agile Coaching Context & Mindset

Agile Coaches draw on a variety of skills and practices. In this part of the course we will put Agile coaching into context and attempt to answer the question: What is Agile coaching and what mindset shifts might we need to adopt?

Professional Coaching Skills & The Coaching Conversation

A coach assumes that team members have an individual and a collective wisdom, and that her job is to elicit the answers within. The main skills taught are listening actively, asking effective questions and following a coaching process. As this training is particularly experiential, you can expect to learn about your strengths and your own areas for development.

Coaching Alliances and Contracts

Setting the stage for a coaching relationship involves clear contracting and designing of alliances. Here we expand on the typical coaching triangle (coach, team, and organisation) and present a wider stakeholder view. You will learn how to design a coaching alliance and how to contract with all parties.

Key Mentoring Skills & Mentoring Agile Role Transitions

At times an Agile coach needs to impart her Agile expertise and to guide the team by making suggestions, giving feedback, giving advice, instilling practices, and guiding transitions to Agile roles. Along with such changes come fears and resistances and so a framework for working with change is presented. Knowing when to coach and when to mentor is a key skill of an Agile coach.

Key Teaching Skills & Teaching Agile

Teaching the basics and mindsets of Agile is an activity the Agile Coach performs again and again and is conducted both in and out of the classroom. There are different learning styles, and you will practise including these in your teaching methods.

Foundational and Systemic Team Coaching 

In this part of the training we focus on the dynamics at play within groups and teams, and in building our observational skills as coaches. This involves looking at the system of all humans involved, and the connections between them. It also involves being able to articulate these observations in service of the team.

Team Development & Coaching the Journey Toward High Performance

How can we as Agile coaches help a team to develop as a team, along with developing trust and a healthy team culture? Along with a series of models, much of the learning here will come through reflecting on our lived experience in this and other groups and teams.

Handling Conflict and Dysfunction

In this part of the training we look at our individual attitudes toward conflict and dysfunction, building self awareness in the team, and strategies for surfacing and working with conflict.

Handling Organisational Impediments

Often the forces that impede the team come from other parts of the organisation. In this part of the training we will look at ways that the Agile coach can help the team to surface such impediments and to make decisions on how to work with them.

Certification

Those who participate in the full course will be issued with the knowledge-based certificate ICP-ACC issued by ICAgile.


 Agile Team Coach (ICP-ACC) (Online, March 2021) image

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